From the first call to the invoice for Australian trades and field service teams
Your team lives on the road. CX365 keeps your job management and quoting platforms online, secures your devices and customer data, and converts every missed call into a booked job with SMS, quoting, e-signature and Stripe invoicing in one place.
The pressure points we take off your plate.
Every service based businesses hits the same friction. CX365 consolidates the lot into one accountable local partner.
Missed calls are missed jobs
Every unanswered call to a tradie is a job that books the competitor who picks up first.
Quoting and invoicing friction
Paper quotes and manual chasing slow cash flow and cost jobs in busy periods.
Mobile device and data security
Tablets, phones and laptops in the field need EDR, MFA and remote wipe aligned to Essential Eight.
Job management platform uptime
Your scheduling, dispatch and quoting tools must stay up wherever the crew is working.
Three pillars, tailored to service based businesses.
Support, Growth and Connect. Each tuned to how your industry actually runs, all under one local Australian team.
CX365 Support
Secure IT and cyber for your field team.
- Job management, quoting and dispatch uptime
- Mobile EDR, MFA and remote device management
- Essential Eight alignment and 24/7 SOC
- Domain, DNS lock and consolidated IT billing
CX365 Growth
Every call booked and invoiced.
- Missed-call text-back to save lost jobs
- 2-way SMS quoting, reminders and follow-ups
- E-signature quotes and Stripe invoicing
- Google review automation after every job
CX365 Connect
Dependable phones for your crew.
- Business NBN or fibre for the office
- 3CX or CX365 Growth cloud phones
- Number porting and routing handled
- One local telco invoice, one support team
Questions service based businesses ask us.
Other industries CX365 powers
Ready to run your service based businesses on CX365?
Book a discovery call with the local engineers behind CX365. IT, cyber, phones and growth, all under one roof.