Connected stores and loyal customers for Australian retail brands
Every store, till and online touchpoint should sell. CX365 keeps your POS and inventory platforms online across every location, secures payment and customer data, and grows loyalty with automated reviews, social and SMS re-engagement.
The pressure points we take off your plate.
Every retail hits the same friction. CX365 consolidates the lot into one accountable local partner.
Multi-location POS and inventory
Keeping tills, stock and payment systems in sync across stores demands a resilient, monitored network.
Payment and customer data security
Cardholder and loyalty data needs EDR, MFA and immutable backups aligned to Essential Eight.
Foot traffic to online and back
In-store and online customers rarely connect without a unified CRM, SMS and social strategy.
Vendor sprawl across every store
Each location on a different ISP and IT shop makes billing and support a nightmare.
Three pillars, tailored to retail.
Support, Growth and Connect. Each tuned to how your industry actually runs, all under one local Australian team.
CX365 Support
Secure IT and cyber across every store.
- POS, inventory and e-commerce uptime
- Essential Eight EDR, MFA and 24/7 SOC
- Immutable stock and customer data backups
- Domain, DNS lock and consolidated IT billing
CX365 Growth
Loyalty and revenue for your retail brand.
- Smart Sites and funnels for online and in-store
- 2-way SMS and missed-call text-back
- Automated Google review requests
- Social planner across all your channels
CX365 Connect
One network across every location.
- Business NBN or SD-WAN across stores
- Managed Wi-Fi for staff and customers
- 3CX or CX365 Growth cloud phones
- One consolidated telco invoice
Questions retail ask us.
Other industries CX365 powers
Ready to run your retail on CX365?
Book a discovery call with the local engineers behind CX365. IT, cyber, phones and growth, all under one roof.