Matter-grade security and growth for modern Australian law firms
Client confidentiality is non-negotiable. CX365 aligns your practice to ASD Essential Eight, keeps your matter management and trust accounting platforms online, and fills your calendar with qualified consults through a white-labelled growth engine.
The pressure points we take off your plate.
Every law firms hits the same friction. CX365 consolidates the lot into one accountable local partner.
Confidentiality and compliance pressure
Client data, trust accounts and privileged communications demand ACSC-aligned controls and immutable backups.
Billable hours lost to IT downtime
Every minute your practice management platform is down is billable time you never recover.
Intake that leaks qualified leads
Web enquiries, missed calls and contact form submissions slip through the cracks without an automated follow-up.
Fragmented vendors and invoices
An IT shop, a cyber vendor, a telco and a marketing agency, each on a separate bill and a separate time zone.
Three pillars, tailored to law firms.
Support, Growth and Connect. Each tuned to how your industry actually runs, all under one local Australian team.
CX365 Support
Secure, compliant IT and cyber for your practice.
- Essential Eight aligned EDR and 24/7 SOC
- LEAP, Actionstep and trust accounting uptime
- Immutable matter and email backups
- Domain, DNS lock and consolidated IT billing
CX365 Growth
Automated intake and reputation for your firm.
- Smart Sites with secure consultation booking
- 2-way SMS and missed-call text-back for new enquiries
- AI nurture to qualify and book new matters
- Google review automation for referral authority
CX365 Connect
Reliable internet and phones for your team.
- Business fibre for your practice
- 3CX or CX365 Growth cloud phones
- Number porting and routing handled
- One local telco invoice, one support team
Questions law firms ask us.
Other industries CX365 powers
Ready to run your law firms on CX365?
Book a discovery call with the local engineers behind CX365. IT, cyber, phones and growth, all under one roof.